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The 10 key best practices in Microsoft Teams Governance

Written by Cagdas Davulcu | 02 May 2022

As soon as you ignore Microsoft Teams governance, you get a mountain of tasks that will distract you from your strategic goals. With a suitable governance concept and our best practices as a helpful guide, you can make your Microsoft Teams productive and user-friendly in the future. 

It is common that after the introduction phase there will be an increase in terms of complexity of the Teams environment. This in turn leads to an inscrease in the internal workload of the IT department its associated costs. The IT department is quickly consumed with cleaning up unneeded or inactive Teams, causing unnecessary frustration. Our recommendation focuses on the standardisation of your teams workspaces and reflecting on potential naming conventions for an optimized structure.  

The time required for setting up a team should not be underestimated, as the creation of channels, apps and folder structures can quickly add up to more than half an hour's work per room. If SharePoint-side customisations are also considered, can potentially amount to half a day to set up a workspace.  

In order to strengthen the governance of your Teams platform, you will also need a policy regarding the authorisation structure of your Teams rooms. You should also have a plan about how manage the access of external users. We have selected 10 best practice approaches to ensure the perfect Microsoft Teams governance policy for your business.

Our best practices for your Microsoft Teams governance: 

Define who can create Teams rooms

  1.  Define who is allowed to create teams
  2. Team owners should not be site collection administrators 
  3. Work with channels and apps for greater oversight
  4. Use approval processes to prevent chaos
  5. Decide between dynamic memberships and automation
  6. Standardise your team 
  7. Tagging of documents  
  8. Define URL- & naming conventions
  9. Lifecycle management: archive inactive teams 
  10. Manage external users